This page is designed to give University Card Holders quick access to University guidelines and responsibilities of having a University credit card, as well as providing information on what to do if your card is lost or stolen.
Card Roles and Responsibilities
If your PCard or TCard is lost or stolen, immediately contact Bank of America at 888-449-2273. Provide your University Identification Number (UIN) as your Account Verification Code.
The following actions may also be required if a fraudulent transaction posts in Chrome River:
- Contact UPAY Card Services if a credit is not issued for the fraudulent charge within 60 days of contacting the bank.
- Create an ER in Chrome River for the fraudulent charge. The credit can be processed on the same ER.
If you have questions, please contact the Library Business Office at bhrsc@library.illinois.edu.
Updated: 12/5/24