Technology Support Got a technology question? We’re here to help. Get IT Help For help Send a trouble ticket (TDX) Learn about evening and weekend support Equipment Reserve loanable equipment Order a phone device Order loanable IT accessories for circulation Request a laptop or workstation (CTAP) Service support Send us an idea Request a service change Advanced technologies request (coming soon) System access / permissions Edit unit permissions (AD group editor) Learn how to request system access Request Alma permissions Request cpanel access More information Reporting issues & troubleshooting Frequently Asked Questions (FAQ) Report computer problems System access options Accounts and services for Library employees Setting up new employees IT Toolbox Permissions for Library employees Wikis Service information Library IT Service Management Library IT System Status Service Commitments Submitting TDX tickets to any queue Support tips Backup your computer Computer security Need help? Requesting computer hardware & software